Patient FAQ

Frequently asked questions

Straight answers to the questions we hear most. Don't see yours? Call us at (419) 529-9494.

Do I need a referral to be seen?

Most patients are referred by their dentist or physician, but you can also call us directly at (419) 529-9494. Either way, our front desk contacts your dentist's office to request your X-rays and written referral — you don't need to track down records yourself.

What should I bring to my first appointment?

Please remember to bring your surgical referral, any relevant X-rays, and a current medication list, along with your medical and dental insurance cards. We also ask that you finish the patient registration forms — which our team will send once your appointment is scheduled — prior to your arrival.

Do you accept my insurance?

While Dr. Lee is an out-of-network provider, we do everything we can to make the financial side of your care seamless. We will handle the heavy lifting by submitting all claims directly to your insurance provider on your behalf. Before we begin any treatment, we will sit down with you and map out a clear, upfront breakdown of your expected out-of-pocket costs so you can make an informed decision without any financial surprises.

Will I be asleep during my procedure?

We offer a range of anesthesia options, from local anesthesia to IV sedation, and Dr. Lee will recommend the safest option for you at your consultation. A preoperative consultation and physical examination is mandatory for patients undergoing IV anesthesia.

Can I eat before surgery?

If you are having IV anesthesia, have no food or drink after midnight the night before your surgery. You will also need a responsible adult driver to take you home.

My child is under 18 — can they come alone?

No. All patients under 18 must be accompanied by a parent or guardian.

Do you offer payment plans or financing?

Yes. We offer treat-now-pay-later financing with a quick online application, and we accept CareCredit (apply online or in our office). See our Patient Information page for details.

Where are you located?

Our office is at 2191 Park Avenue West, Ontario, OH 44906, serving the greater Mansfield area.

Preparing for a procedure? Our Patient Information page covers your first visit, surgery-day instructions, and payment options in detail.